We currently have immediate openings in our electrical team. We are looking for engineers with the following backgrounds:
Experience/ Knowledge/ Technical Skills Required:
- Bachelor or Master of Science or Engineering degree in Electrical/Electronics/Biomedical
Engineering or related disciplines. - Basic knowledge of MRI scanners – working principle, physics and hardware sub-systems.
- Experience in installation and field service of medical equipment, customer interactions and relationship management.
- 5 -8 years’ experience in field service, preferably in medical diagnostics equipment domain. Experience in MR field service would be a plus.
Key Responsibilities:
- Complete installation of MR scanners in the field as per Voxelgrids’ manuals and Quality system.
- Project management at the site during installation (hospitals or diagnostic centers) working with various teams (customers, vendors, design teams etc.) post sales till completion of system handover.
- Attending all service calls and providing immediate resolutions of issues to ensure scanners’ uptime.
- Regular interactions with existing customers and develop relationships to understand the issues at field and communicating them to the design team.
- Prepare Preventive Maintenance schedule and implementing them on the company’s installed base.
Key Behavioral Competencies Required:
- Customer interaction and effective communication skills
- Team player
- Willingness to travel
- A general awareness and knowledge of healthcare industry